Conditions of use

2019 © All rights reserved

This website and the domain name LAFINESTRASULCIELO.ES are owned by the company LA FINESTRA SUL CIELO S.A (hereinafter referred to simply as LA FINESTRA).

In compliance with article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI), the identification details of the owner are set out below:

LA FINESTRA SUL CIELO SA

VAT NO: A63221998

Address: avda de europa num 19, 3ª.

La Moraleja Business Park

28108 Alcobendas (Madrid)

Registered in the Mercantile Register of Madrid.

E-mail: ecommerce@lafinestrasulcielo.es

The fact of accessing and participating in this page implies knowledge and acceptance of its conditions of use and privacy policy.

  1. Purpose of the website.

The purpose of the website is to inform customers and potential customers about our services for the production and marketing of quality organic products. All the information contained in the website is relative to the last update date. In this sense, it is an informative and non-binding website, as there may be subsequent updates.

  1. Intellectual property.

The intellectual property rights of the website, its source code, design, navigation structure, databases and the different elements contained therein are owned by LA FINESTRA, which has exclusive rights to exploit them in any form and, in particular, the rights of reproduction, distribution, public communication and transformation. This is without prejudice to the different distinctive signs that may also appear on the website, the intellectual and industrial property of which corresponds to other companies.

The unauthorised use of the information contained in this website, its resale, as well as any breach of the Intellectual or Industrial Property rights of LA FINESTRA, will give rise to the legally established responsibilities.

  1. General conditions.

These general terms and conditions govern access to and use of this website, which is made available to Internet users free of charge. Access to the site implies unreserved acceptance of these terms and conditions.

  1. Permits.

The viewing, printing and partial downloading of the content of the website is authorised only and exclusively if the following conditions are met: 1) That it is compatible with the objectives of the website. 2) That it is done for the sole purpose of obtaining the information contained therein for personal and private use. Its use for commercial purposes or for its distribution, public communication, transformation or decompilation without the express consent of its owner is expressly prohibited. 

  1. Access to the website.

Both access to this website and the use that may be made of the information contained therein is the sole responsibility of the user. The owner shall not be liable for any consequence or damage that may arise from such access or use of the information. The owner accepts no liability for any possible security errors that may occur or for any possible damage that may be caused to the user's computer system (hardware and software), files or documents stored therein, as a result of the presence of a virus in the user's computer used to connect to the services and contents of the website, the malfunctioning of the browser or the use of non-updated versions of the same.

The owner of the website does not guarantee the non-existence of errors in access to its website, in its content, nor that it is up to date, although it will make its best efforts to avoid, correct or update them, as the case may be. 

  1. Links to other websites.

The owner of the website accepts no responsibility whatsoever for the information contained in the websites of third parties which may be accessed through links from this page. The presence of these links is for information purposes only, and in no case constitutes an invitation to contract products or services that may be offered on the destination website. In the event that the owner has effective knowledge that the activity or information to which these links refer is unlawful, constitutes a crime or may damage the property or rights of third parties liable for compensation, it will act with the necessary diligence to remove or disable the corresponding link as soon as possible.

  1. LOPD - Organic Law on the Protection of Personal Data.

The owner of the website provides users with a form through which they can send us queries and comments, as well as an e-mail address to send us their comments. The user expressly consents to and authorises LA FINESTRA to automatically process the personal data that he/she voluntarily provides, via the form or e-mail, for the following purposes:

- The management of requests for information, estimates, purchases or contracts made by customers or users of the website.

- The management of communication with clients and web users in general, also attending to their suggestions and impressions. 

The user consents to the data provided, if necessary, being included in the files of LA FINESTRA, for the purpose of managing customers, potential customers or staff, in each case.

In any case, the user will be responsible for the veracity of the data provided and it will be presumed that the person who has sent us the data is the owner of the same.

The owner shall keep the personal data received through the forms or email accounts of the website in total secrecy, except for the name indicated as the sender, guaranteeing its confidentiality, and shall adopt the necessary and appropriate technical measures to prevent any alteration, loss, misuse, theft or unauthorised processing and/or access. Likewise, this data will not be transferred or given access at any time to third parties, except in cases authorised by law. 

Access to or use of this website by the user implies consent and acceptance of the conditions set out in this privacy policy.

Users may exercise their rights of access, rectification, opposition or cancellation of their data at any time before LA FINESTRA by sending an email to contacto@lafinestrasulcielo.es, or in writing to the address indicated above. 

The owner does not use spamming techniques and will only process the data that the user transmits through the e-mails enabled on the website.

  1. Hypertext links.

In the links to our website, the intellectual and industrial property rights of the website and its contents must be scrupulously respected. Links will not be permitted when they are made in such a way that the design of our website is modified and, in particular, frames of the original website may not be maintained. Links that may create confusion in the user about the owner of the website being visited, for example by maintaining the URL of the original website, or in such a way that the original website takes unlawful advantage of the reputation, investment or rights of the owner, will not be allowed.

  1. Website modifications and cancellation.

The owner reserves the right to make, at any time and without prior notice, modifications and updates to the information contained in its websites or in the configuration and presentation of the same. LA FINESTRA reserves the right to cancel or deny access to the contents and services of this site for internal reasons, without prior notice. 

  1. Responsibilities. 

LA FINESTRA shall not be liable for any damages or losses resulting from force majeure circumstances, such as: errors in communications lines, defects in the users' hardware and software, failures in the Internet network (connection, in the linked pages). There is no guarantee that the website will function constantly, reliably and correctly, without delays or interruptions.

LA FINESTRA reserves the right to modify this privacy policy in order to adapt it to possible legislative changes, as well as those that may be derived from existing codes of conduct on the subject or for strategic or corporate reasons. All of this, without prejudice to claiming the necessary consent of those affected to carry out the required processing, when this consent is not considered to have been granted according to the terms of this privacy policy.

LA FINESTRA's main objective is to guarantee the privacy and confidentiality of the personal data of users, collected through any system that allows the transmission of data, travelling through reasonably secure channels. Therefore, it declares its commitment to comply with the legislation in force at all times in this area.

LA FINESTRA is not responsible for the misuse of the contents of its website, being the sole responsibility of the person who accesses or uses them. Nor does it assume any responsibility for the information contained in the websites of third parties that may be accessed through links from the website. LA FINESTRA accepts no responsibility or liability whatsoever for any damages that may be related to the operation, availability and continuity of the linked sites.

The user undertakes to use the LA FINESTRA website in accordance with the provisions of this Privacy Policy and Conditions of Use.

  1. Cookies. 

The LA FINESTRA website may use cookies, small data files that are generated in the user's computer and that allow us to know the frequency of visits, the most selected contents and the security elements that may intervene in the control of access to restricted areas, as well as the display of advertising based on criteria predefined by LA FINESTRA and that are activated by cookies served by said entity or by third parties that provide these services on behalf of LA FINESTRA.

The user has the option to prevent the generation of cookies by selecting the corresponding option in their browser software. 

  1. Applicable jurisdiction. 

The user accepts that the applicable legislation and the competent Courts and Tribunals to hear any disputes arising from the interpretation or application of these terms and conditions are Spanish, and submits, expressly waiving any other jurisdiction, to the courts of Barcelona. The owner reserves the right to make any changes it deems necessary to the terms and conditions established. The modifications will be included prominently on the website.

  1. Additional information. 

This merchant agrees not to allow any transaction that is illegal, or is deemed by the credit card brands or the acquiring bank, that may or has the potential to damage the goodwill of, or negatively influence them. The following activities are prohibited under the card brands' programmes: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Purchaser, Issuing Bank, Merchant, Cardholder, or cards.

In addition, the following activities are also explicitly prohibited:

  • Sale of alcoholic beverages to persons under 18 years of age
  • Sale of medicines